Join The 28 Days Lovers Again Challenge with Coach Ruth! | Join The 28 Days Lovers Again Challenge with Coach Ruth! | Join The 28 Days Lovers Again Challenge with Coach Ruth! |
Ask Coach Ruth

Category: Marriage

5 Important Daily Choices You Must Pay Attention to If You Want an Intimate Marriage

5 Important Daily Choices You Must Pay Attention to If You Want an Intimate Marriage

If you desire to have an intimate marriage, you must pay attention to the choices you are making every single day. Intimacy doesn’t just happen; it’s cultivated through intentional actions, habits and attitudes. The Way you interact with your spouse, handle conflicts and prioritize your relationship shaped the quality of your connection. As time goes […]

3 Things You Need to Rekindle Intimacy in Your Marriage  

3 Things You Need to Rekindle Intimacy in Your Marriage  

What if I told you that you are still deeply in love with your partner? No matter what season of marriage you are in, the love is still there, just that it’s buried under layers of disconnection. Your marriage has become too focused on to-do lists, the kids, arguments, and everything else except prioritising intimacy […]

6 Facts You Must Know About an Intimate Marriage 

Facts You Must Know About an Intimate Marriage 

An intimate marriage is more than just a legal union. It’s a deep, emotional, and physical connection between two people who are committed to nurturing their relationship. With the way life feels like a whirlwind of responsibilities, maintaining intimacy in marriage can be difficult. But it’s not impossible. In fact, an intimate marriage is built […]

Building a Healthy Family: How to Create the Kind of Family You Want

Building a Healthy Family: How to Create the Kind of Family You Want

It doesn’t really matter what family you come from; what matters is the kind of family you are now creating. Are you consciously creating the type of family you want? Or are you allowing old patterns, and unresolved trauma, and unconscious habits to dictate the dynamics of the family you are building? The truth is, […]

How to Make Your Love Last

How to Make Your Love Last

Love is one of the most beautiful and fulfilling experiences in life, but it’s also one of the most challenging. While the initial spark of romance can come effortlessly, maintaining a deep lasting connection requires a commitment to growth, effort and intentionality on both partners. The good news is that with the right actions and […]

How Unspoken and Unmet Expectations Can Ruin Your Marriage

As beautiful as marriage is, it comes with challenges. One inevitable obstacle couples face is unspoken and unmet expectations. When we enter into marriage, we often bring with us a mental image filled with assumptions and expectations of what our partners will be like, how they will behave, and what they will provide for us. […]

3 Lessons I Learned on Maturity in Marriage and You Should Know Too

3 Lessons I Learned on Maturity in Marriage and You Should Know Too

As I reflect on my marriage and the numerous couples I have had the privilege of working with, I have come to realize that maturity in marriage is a journey, not a destination. After saying “I do,” we often have a lot of expectations and demands, hoping that our spouse will be the source of […]

4 Ways You May Be Sabotaging Your Marriage Without Knowing

sabotaging your marriage

As a counsellor I have had the privilege of working with a lot of individuals and couples, helping them work through the complexities of marriage. One thing that has become increasingly clear to me is that many people are unintentionally sabotaging their own marriage. Some of these actions may be a result of misconceptions or […]

5 Marriage Truths You Must Know to Have a Great Marriage

Marriage Truths You Must Know to Have a Great Marriage

Marriage – a union that brings so much joy and fulfillment, but also comes with its fair share of challenges. Many people have this illusion of a perfect partner/marriage, there’s no such thing. However, I believe most marriages can thrive with the right mindset, actions, and knowledge. The truth is if everyone knew what exactly […]

5 Exciting Ways to Strengthen Your Relationship and Enjoy This Christmas Season

5 Exciting Ways to Strengthen Your Relationship and Enjoy This Christmas Season

Aside from the festivities that come with the season, the holidays create this unique energy that just screams “Time to spend time with family.” However, it is easy to forget this and focus on getting caught up in the demands of the season that we almost forget what matters the most – family. Strengthening your […]

Confidentiality Policy

1. INTRODUCTION

At Ruth’s Marriage, we are committed to providing a safe and confidential environment for our clients. This confidentiality policy outlines how we handle your personal information and the limits to confidentiality that may apply during the course of marriage counseling sessions. 

2. Confidentiality Assurance 

2.1 Client-Counselor Privilege: All information shared during marriage counseling sessions is confidential. This means that your counselor will not disclose any information without your explicit written consent, except as required by law or ethical standards (see section 3). 

2.3 Protection of Records: Client records, including session notes, assessments, and any other documentation, will be securely stored and only accessible to authorized personnel as outlined in section 4. 

3. Limits to Confidentiality 

3.1 Domestic Abuse or Physical Abuse: If there is a reasonable report of physical abuse, we are legally obligated to inform the victim to report this to the appropriate authorities. 

3.2 Threats of Harm: If you pose a serious threat of harm to yourself or others, we may need to take steps to ensure safety, which may include disclosing relevant information to appropriate parties, such as law enforcement or medical professionals. 

3.3 Court Orders: If a court orders the release of your counseling records, we may be required to comply with such an order. 

3.4 Supervision and Consultation: Your counselor may consult with other mental health professionals for supervision and training purposes. In such cases, your identity will be kept confidential. 

4. Access to Client Information

4.1 Authorized Personnel: Only authorized personnel, including your counselor, and administrative staff, of Ruth’s Marriage will have access to your information. 

4.2 Security Measures: We take all reasonable measures to protect your personal information, both in paper and electronic formats, from unauthorized access, disclosure, or alteration. 

5. Client Consent 

Before any disclosure beyond the limits outlined in this policy is made, we will seek your explicit written consent, explaining the purpose and recipients of the information to be disclosed. 

6. Record Retention 

Client records will be retained for a period determined by applicable laws and ethical standards. After the retention period expires, records will be securely destroyed. 

7. Questions and Concerns 

If you have any questions or concerns about our confidentiality policy, please feel free to discuss them with your counselor or write us at ruthsmarriage@gmail.com 

8. Policy Updates 

We may update this confidentiality policy from time to time to reflect changes in laws, regulations, or our counseling practices. You will be notified of any significant changes.

Cancellation Policy

A $50 fee (converted to your currency rate at the point of payment).

CANCELLATIONS AND MISSED APPOINTMENTS 

The client is expected to arrive on time for each booked session. A cancelled or postponed appointment slows down our work and might have a negative influence on other clients. Because your appointments include the reserve of time expressly for you, and out of mutual respect for each other and our other clients, postponing or cancelling an appointment requires a minimum of 24 hours’ notice in advance. 

Please note, that if you abruptly decide to discontinue your session(s) mid-way or you do not show up after payment has been made, there will be no refund.

You can always reschedule your dates provided you have given at least 24hours notice according to the cancellation policy as stated above 

WHEN THE NO-SHOW/LATE CANCEL FEE IS WAIVED 

This means if your appointment is supposed to be 9am on Wednesday and you wish to cancel, we expect to have received your email by 9am on Tuesday, then we can waive the cancellation fee. If we receive your cancellation later than that, then you will be charged the cancellation fee to have another appointment. Note that if your appointment is on a Monday, the cancellation needs to be provided no later than the prior Friday, by your appointment time, to be considered proper 24-hour notice. 

If you can, we would appreciate more than 24-hour notice so that we can make that time available to other clients. 

As a result, if you find out before the mandatory 24-hour notice that you will be unable to attend our session, please send an email so that we can fill your slot and place another client in your space who may require it. Counseling appointments are designated exclusively for our customers and are booked in advance. We are unable to cover this time slot by providing it to another client when a session is canceled without adequate notice. The email to send a cancellation notification to is ruthsmarriage@gmail.com 

WHEN THE NO-SHOW/LATE CANCEL FEE IS WAIVED 

This cancellation policy is only waived in the event of a serious sickness or emergency. Car accidents, family deaths, and severe illness are all examples of emergencies. In this case, if you are not physically able to cancel your appointment, you can get someone to write us an email on your behalf. Our cancellation policy applies even if the missed appointment was unintended. 

Work-related issues are not emergencies. 

Late Cancellation Fees Process: Any session missed due to a cancellation less than 24 hours in advance will be assessed at $50/standard fee. You will be charged even if the cancellation was due to work or if you rescheduled the appointment without adequate notice. We will send you a payment link immediately to pay the cancellation fee before you can have another appointment or continue your sessions. 

WAIT TIME GRACE PERIOD 

Your wait time is kept to a minimum. Due to the length of time provided for each appointment, it is critical that you arrive on time for your appointments. If you are more than 10 minutes late to your appointment, we will have no choice but to reschedule your appointment and you will be responsible for the $50 fee of a no show. To avoid paying no show fees, we require at least twenty-four (24) hours’ notice for all cancellations (as described above). Both counselor and client have a grace period of 10 minutes. 

RECURRING SESSIONS: CANCELLATION FEE PAYMENT ENFORCEMENT 

For recurring therapy/counselling sessions, when you miss a session without adequate notice, you will pay the cancellation fee of $50 for that session, before another session. The same standard above applies for each session. 

Ruth’s Marriage Counselling Services sends automated email reminders of forthcoming appointments as a courtesy. Whether or not you receive the text or email reminder, it is your sole duty to keep track of and attend any planned appointments/sessions on time. If your phone number or email address changes, please notify us via email. 

We appreciate your understanding and our policy is hinged on the fact that a late cancel or no-show hurts at least three people: you, the counsellor, and another client who could have potentially utilized your time slot 

TERMINATION OF APPOINTMENT (SIX WEEKS THERAPY) 

Your therapy sessions have a time limit of 4months before it’s terminated. This means that if you do not show up to complete your six weeks session within 4 months from your start date, the therapy sessions will be automatically terminated and you will have to make additional payment based on the amount of the sessions at the time you come back 

In the event that you don’t want to make the payment, we will deduct the equivalency fee from the sessions you have taken and refund you the differential. 

This is because therapy sessions need consistency and continuity for it to be effective, and also our practice is only profitable with good use of time. So we encourage that once you start, please be consistent and committed to it. 

THANK YOU 

We value you and are committed to your journey, however, we can only accomplish this with your understanding of the obligations set forth in this policy. Time is of the essence in our practice and we encourage good use of time to accommodeate more clients who need help. Thank you!

I agree to the Confidentiality Policy and Cancellation Policy.

Book