Join The 28 Days Lovers Again Challenge with Coach Ruth! | Join The 28 Days Lovers Again Challenge with Coach Ruth! | Join The 28 Days Lovers Again Challenge with Coach Ruth! |
Ask Coach Ruth

Category: Marriage

Why Commitment Trumps Feelings in Marriage

Reasons Why Commitment Thumps Feelings in Marriage

As humans, we typically react to situations either logically or emotionally. Most of what we do is based on what and how we feel. In marriage, feelings are essential – but they do not always represent the true value of things. While your feelings are valid, you cannot make permanent conclusions or decisions based on […]

4 Ways to Regulate Your Emotions to Have Better Conflicts

Managing conflicts in your marriage is less about avoiding disagreements and more about approaching them with a constructive mindset. One of the main challenges that couples face in marriages is the ability to regulate their emotions while handling conflicts. It is normal to have an emotional response when disagreeing with your spouse. However, when you […]

How to Handle a Difficult Spouse

How to Handle a Difficult Spouse

Handling a difficult spouse can be one of the most challenging aspects of any marriage. Handling a difficult spouse can be one of the most challenging aspects of any marriage. It is crucial to approach the situation with understanding and patience, seeking open communication and professional guidance if necessary. Remember to prioritize self-care and maintain […]

3 Ways to Protect Your Marriage

3 Ways to Protect Your Marriage

Do you know that as a married couple, the health of your marriage affects you? According to research, the healthier your marriage is, the less likely you are to have to see the doctor frequently. Seeing how important our marriages are to our health; it has become important that we prioritize keeping it on a […]

Easy Ways to Connect on Weekends as a Couple

Easy Ways to Connect on Weekends as a Couple

As the weekend is here, it‘s another opportunity to make the most of the time you have with your partner. Yes, you have to plan for work and church but again, your marriage is only as good as the efforts you put into growing it and when you invest in your connection, it trickles positively […]

How to Rebuild Your Marriage from a Difficult Place (3 Proven Steps) 

How to Rebuild Your Marriage from a Difficult Place: 3 Proven Steps to Fix Your Marriage

“My marriage is finished. Nothing I do works.” She sat next to me and from the look of things, I could tell she was battling to keep the tears from flowing. Like her, I have counselled many couples whose marriages were on the brink of collapse. Marriage should be a place where you feel safe […]

4 Blunt Truths About Marriage You Need to Know!

4 Blunt Reminders About Marriage

In my years of counselling couples, I have come across different aspects of marriages that many people do not often talk about. I will call these “truths” about marriages I’m about to share “Blunt Reminders”. Now, some of these may not resonate with you, yet, however, as you progress in your marriage journey and reflect […]

4 Things That Can Destroy Your Marriage

Things that can destroy your marriage

Everyone wants a healthy marriage – a relationship where you and your spouse respect and understand each other. Usually, at the beginning of a relationship, the emotions are all high and lovey-dovey butterflies fill the air. However, as you tend to spend more time with your spouse, these strong feelings may begin to give way […]

7 Perspectives on Emotional Maturity in Marriage

Emotional Maturity in Marriage

I like to describe Emotional Maturity as taking responsibility for our feelings, reactions and our actions. Emotional Maturity is being in touch with oneself first and then we can empathize and give room for other people’s emotions and experiences.  I’m sure you have heard about the importance and the need for those in romantic relationships […]

Attention: 5 Warning Signs to Know If Your Marriage is Drifting Apart

Is Your Marriage Drifting Apart? 5 Warning Signs to Know If Your Marriage is Drifting Apart

Do you know, that according to research, between 40%-50% of all first marriages end in divorce? This statistics shows that there is an alarming chance that 1 in every 2 marriages will lead to permanent separation.   As true and scary as this sounds, it doesn’t have to apply to your marriage. The chance of […]

Confidentiality Policy

1. INTRODUCTION

At Ruth’s Marriage, we are committed to providing a safe and confidential environment for our clients. This confidentiality policy outlines how we handle your personal information and the limits to confidentiality that may apply during the course of marriage counseling sessions. 

2. Confidentiality Assurance 

2.1 Client-Counselor Privilege: All information shared during marriage counseling sessions is confidential. This means that your counselor will not disclose any information without your explicit written consent, except as required by law or ethical standards (see section 3). 

2.3 Protection of Records: Client records, including session notes, assessments, and any other documentation, will be securely stored and only accessible to authorized personnel as outlined in section 4. 

3. Limits to Confidentiality 

3.1 Domestic Abuse or Physical Abuse: If there is a reasonable report of physical abuse, we are legally obligated to inform the victim to report this to the appropriate authorities. 

3.2 Threats of Harm: If you pose a serious threat of harm to yourself or others, we may need to take steps to ensure safety, which may include disclosing relevant information to appropriate parties, such as law enforcement or medical professionals. 

3.3 Court Orders: If a court orders the release of your counseling records, we may be required to comply with such an order. 

3.4 Supervision and Consultation: Your counselor may consult with other mental health professionals for supervision and training purposes. In such cases, your identity will be kept confidential. 

4. Access to Client Information

4.1 Authorized Personnel: Only authorized personnel, including your counselor, and administrative staff, of Ruth’s Marriage will have access to your information. 

4.2 Security Measures: We take all reasonable measures to protect your personal information, both in paper and electronic formats, from unauthorized access, disclosure, or alteration. 

5. Client Consent 

Before any disclosure beyond the limits outlined in this policy is made, we will seek your explicit written consent, explaining the purpose and recipients of the information to be disclosed. 

6. Record Retention 

Client records will be retained for a period determined by applicable laws and ethical standards. After the retention period expires, records will be securely destroyed. 

7. Questions and Concerns 

If you have any questions or concerns about our confidentiality policy, please feel free to discuss them with your counselor or write us at ruthsmarriage@gmail.com 

8. Policy Updates 

We may update this confidentiality policy from time to time to reflect changes in laws, regulations, or our counseling practices. You will be notified of any significant changes.

Cancellation Policy

A $50 fee (converted to your currency rate at the point of payment).

CANCELLATIONS AND MISSED APPOINTMENTS 

The client is expected to arrive on time for each booked session. A cancelled or postponed appointment slows down our work and might have a negative influence on other clients. Because your appointments include the reserve of time expressly for you, and out of mutual respect for each other and our other clients, postponing or cancelling an appointment requires a minimum of 24 hours’ notice in advance. 

Please note, that if you abruptly decide to discontinue your session(s) mid-way or you do not show up after payment has been made, there will be no refund.

You can always reschedule your dates provided you have given at least 24hours notice according to the cancellation policy as stated above 

WHEN THE NO-SHOW/LATE CANCEL FEE IS WAIVED 

This means if your appointment is supposed to be 9am on Wednesday and you wish to cancel, we expect to have received your email by 9am on Tuesday, then we can waive the cancellation fee. If we receive your cancellation later than that, then you will be charged the cancellation fee to have another appointment. Note that if your appointment is on a Monday, the cancellation needs to be provided no later than the prior Friday, by your appointment time, to be considered proper 24-hour notice. 

If you can, we would appreciate more than 24-hour notice so that we can make that time available to other clients. 

As a result, if you find out before the mandatory 24-hour notice that you will be unable to attend our session, please send an email so that we can fill your slot and place another client in your space who may require it. Counseling appointments are designated exclusively for our customers and are booked in advance. We are unable to cover this time slot by providing it to another client when a session is canceled without adequate notice. The email to send a cancellation notification to is ruthsmarriage@gmail.com 

WHEN THE NO-SHOW/LATE CANCEL FEE IS WAIVED 

This cancellation policy is only waived in the event of a serious sickness or emergency. Car accidents, family deaths, and severe illness are all examples of emergencies. In this case, if you are not physically able to cancel your appointment, you can get someone to write us an email on your behalf. Our cancellation policy applies even if the missed appointment was unintended. 

Work-related issues are not emergencies. 

Late Cancellation Fees Process: Any session missed due to a cancellation less than 24 hours in advance will be assessed at $50/standard fee. You will be charged even if the cancellation was due to work or if you rescheduled the appointment without adequate notice. We will send you a payment link immediately to pay the cancellation fee before you can have another appointment or continue your sessions. 

WAIT TIME GRACE PERIOD 

Your wait time is kept to a minimum. Due to the length of time provided for each appointment, it is critical that you arrive on time for your appointments. If you are more than 10 minutes late to your appointment, we will have no choice but to reschedule your appointment and you will be responsible for the $50 fee of a no show. To avoid paying no show fees, we require at least twenty-four (24) hours’ notice for all cancellations (as described above). Both counselor and client have a grace period of 10 minutes. 

RECURRING SESSIONS: CANCELLATION FEE PAYMENT ENFORCEMENT 

For recurring therapy/counselling sessions, when you miss a session without adequate notice, you will pay the cancellation fee of $50 for that session, before another session. The same standard above applies for each session. 

Ruth’s Marriage Counselling Services sends automated email reminders of forthcoming appointments as a courtesy. Whether or not you receive the text or email reminder, it is your sole duty to keep track of and attend any planned appointments/sessions on time. If your phone number or email address changes, please notify us via email. 

We appreciate your understanding and our policy is hinged on the fact that a late cancel or no-show hurts at least three people: you, the counsellor, and another client who could have potentially utilized your time slot 

TERMINATION OF APPOINTMENT (SIX WEEKS THERAPY) 

Your therapy sessions have a time limit of 4months before it’s terminated. This means that if you do not show up to complete your six weeks session within 4 months from your start date, the therapy sessions will be automatically terminated and you will have to make additional payment based on the amount of the sessions at the time you come back 

In the event that you don’t want to make the payment, we will deduct the equivalency fee from the sessions you have taken and refund you the differential. 

This is because therapy sessions need consistency and continuity for it to be effective, and also our practice is only profitable with good use of time. So we encourage that once you start, please be consistent and committed to it. 

THANK YOU 

We value you and are committed to your journey, however, we can only accomplish this with your understanding of the obligations set forth in this policy. Time is of the essence in our practice and we encourage good use of time to accommodeate more clients who need help. Thank you!

I agree to the Confidentiality Policy and Cancellation Policy.

Book